Monthly Archives: January 2016

Windows 10 Start Menu stopped working

Windows 10 as an upgrade has had a few glitches. The latest issue has been the inability for the Start Menu to operate properly. While adding the Start Menu back into the operating system was a welcome site for many it didn't come without its own issues. There has been a reoccurring issue where it stops working. Some of the files relating to the Start Menu can become corrupt and render it useless. Here is a simple fix. Press CTRL ALT DEL then select the Task Manager - Press the [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or right click the Taskbar, and select Task manager. Run a new Windows Task after clicking on FILE - When the Task manager window opens, click the More details option to expand it, then select Run new...

New Computer Scam. Dell is NOT calling you

Reposted from Cyberheist News   A number of people using Dell PCs have been contacted by scammers claiming to be Dell Tech Support who actually had specific data that only Dell could have had. We're talking the customer service tag number, a support number printed on a sticker on every Dell computer. I have used Dell machines for 20 years and am very familiar with that sticker. This is a variant on the Microsoft tech support scam where they call PC users and claim they have detected a problem with the person's computer and need to fix it. End-users gullible enough to give access to their workstations (usually via remote software), are billed hundreds of dollars on their credit card but the scammers of course don't fix anything — and in some cases their PCs are infected with...

Ransomware 2016

Computrs Inc welcomes the New Year with a warning for all computer users. This year will be known as the year of Cyberterrorism. On all fronts home users or small to medium computer network we will be seeing a substantial increase in cyber threats.   Last year the FBI threw up their hands and announces it was unable to protect the American Public from the threat known as CYRPTOWALL aka CRYPTOLOCKER.   For anyone who has not followed this infection it encrypts all of the files on a computer or network. The encryption key is then held for ransom starting at $500.00 on the first day and doubling the amount each day. Unfortunately there is no work around or fix for Cryptowall short of paying the ransom. If your computer backup is connected to the infected computer the...