When you have deadlines to meet and projects to finish the last thing you want is a down computer or worse. With our Managed Services Plan you can have confidence that if anything goes wrong help is just a phone call away. Experienced and friendly technicians can assist with a large variety of issues including, networking, computer crashes, printing issues, program issues and much more. If you need confidence that your network will not go down trust the experts at Computrs Inc.
What We Offer
When you call our IT Service Desk, we don’t just ask how we can help; we get right down to business with:
- Live 24/7 Support – Working early or late, weekdays or weekends; it does not matter our team is ready to assist in any way they can.
- More Experience for Swifter Issue Resolution – Our service desk is staffed by seasoned technicians with a minimum of two years experience resolving application, desktop and network level issues. You can count on receiving reliable top-tier support.
- Microsoft Office Enterprise – All service desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint, and Outlook.
- Customer Recognition – Each time one of your users calls the Service Desk, our technicians sees your unique customer profile so we can move more quickly to correct your problems.
Small and Big Issues
Not every problem you run into is a catastrophe, until it prevents you from doing your work. Our support team is ready to help with setting up new accounts, resetting passwords, setting file and folder permission, and many other administrative IT functions. From a simple forgotten password to an entire network re installation our team of experts will work quickly and professionally to get you operational again.
We Know Apps
Our service desk is happy to provide assistance for many popular applications, including:
- Desktop Publishing
- Graphic Design and Manipulation
- Office Productivity Suites
- Internet Browsers
- Email (web and application based)
- Anti-Virus and Virus Removal
- Word Processing
- Database Creation and Management
- Website and Domain Creation and Management
- Operating Systems
- Wireless Devices and Networking
Plus many more, if you have an issue our technicians will find a way to resolve it.